Variables

Turn static templates into flexible and adaptive ones. Use variables to manage dynamic values in your templates 🚀

Contents 👇🏼

1 Overview
2 Field variables new
3 Custom Variables
4 Pre-fill variables on issue creation

Overview

Variables in Smart Templates let you easily insert changing details – like project name, dates, or assignees – when creating Jira issues from a template. This makes your templates more flexible, reduces manual work, and helps keep your processes consistent across projects.

Field variables new

Field Variables let you make any issue field – like Assignee, Start Date, or Labels – dynamic at the time of issue creation.

If certain details need to be defined when during the issue creation, you can set those fields as variables. This way, you’ll fill them in once when applying the template, and the values will automatically update wherever they’re used in the template.

To make field a variable:

Select the field you want to make dynamic.
Click the 3-dots menu next to the field.
Choose Make field a variable from the dropdown.

✅ Done! This field will now be filled in when you apply the template.

💡 HINT: You can reuse field variables in other fields too. For example, a variable from the Assignee field can also be inserted into the Description or Checklist to keep information consistent across the issues.

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☝🏼NOTE: Making a field a variable applies only to the current issue. If you want to reuse the same variable across other issues in the template, simply use the same variable in those issues.

Custom Variables

Custom Variables allow you to create your own placeholders for any type of recurring information, such as Project Name, Client Name or Event Title. You can easily reuse these variables across multiple issues and fields within the same template to keep your process consistent.

To create a variable:

Open the template for editing and go to the Variables tab.
Click Add Variable.
Enter a variable name and choose a variable data type: Text, User Picker, Select List, or Date Picker.

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To use a variable in the template:

For text fields like Summary or Description: copy and paste the variable name into the field.
For other fields: click the 3-dots menu next to the field → select Use variable, then choose the variable you want to insert.

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Variable types:

Type of Variable	Purpose	Use Cases

Type of Variable	Purpose	Use Cases
🔤 Text	Lets you insert dynamic text into issues. Can be reused in any text-based fields or checklist.	Project Name Event Name New-hire Position
👤 User Picker (Single User)	Lets you assign a user or mention them in multiple places within the template. Can be reused in user picker, text-based fields or checklist.	Responsible Manager Approver Onboardee
📂 Select List (Single and Multiple Choice)	Lets you standardise options and reduce manual entry errors. Can be reused in text-based, select fields or checklist.	Project Type Environment Department
📅 Date Picker new	Lets you easily insert important dates like kick-offs, deadlines, or review dates. Can be used in text-based, date fields or checklist.	Kick-off Date Approval Deadline Launch Date Submission Date

Pre-fill variables on issue creation

Go to the Template List, select the template you want to use, and click Create issue(s).
Enter values for the variables and click Confirm.
The issues will be created with those values automatically filled in where variables were used in the template.

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Pre-fill variables on issue creation

Created Issues

💡HINT: Use Smart Variables to automatically pull in details like assignee or calculated due dates